Unpacking Software Livestream

Join our monthly Unpacking Software livestream to hear about the latest news, chat and opinion on packaging, software deployment and lifecycle management!

Learn More

Chocolatey Product Spotlight

Join the Chocolatey Team on our regular monthly stream where we put a spotlight on the most recent Chocolatey product releases. You'll have a chance to have your questions answered in a live Ask Me Anything format.

Learn More

Chocolatey Coding Livestream

Join us for the Chocolatey Coding Livestream, where members of our team dive into the heart of open source development by coding live on various Chocolatey projects. Tune in to witness real-time coding, ask questions, and gain insights into the world of package management. Don't miss this opportunity to engage with our team and contribute to the future of Chocolatey!

Learn More

Calling All Chocolatiers! Whipping Up Windows Automation with Chocolatey Central Management

Webinar from
Wednesday, 17 January 2024

We are delighted to announce the release of Chocolatey Central Management v0.12.0, featuring seamless Deployment Plan creation, time-saving duplications, insightful Group Details, an upgraded Dashboard, bug fixes, user interface polishing, and refined documentation. As an added bonus we'll have members of our Solutions Engineering team on-hand to dive into some interesting ways you can leverage the new features available!

Watch On-Demand
Chocolatey Community Coffee Break

Join the Chocolatey Team as we discuss all things Community, what we do, how you can get involved and answer your Chocolatey questions.

Watch The Replays
Chocolatey and Intune Overview

Webinar Replay from
Wednesday, 30 March 2022

At Chocolatey Software we strive for simple, and teaching others. Let us teach you just how simple it could be to keep your 3rd party applications updated across your devices, all with Intune!

Watch On-Demand
Chocolatey For Business. In Azure. In One Click.

Livestream from
Thursday, 9 June 2022

Join James and Josh to show you how you can get the Chocolatey For Business recommended infrastructure and workflow, created, in Azure, in around 20 minutes.

Watch On-Demand
The Future of Chocolatey CLI

Livestream from
Thursday, 04 August 2022

Join Paul and Gary to hear more about the plans for the Chocolatey CLI in the not so distant future. We'll talk about some cool new features, long term asks from Customers and Community and how you can get involved!

Watch On-Demand
Hacktoberfest Tuesdays 2022

Livestreams from
October 2022

For Hacktoberfest, Chocolatey ran a livestream every Tuesday! Re-watch Cory, James, Gary, and Rain as they share knowledge on how to contribute to open-source projects such as Chocolatey CLI.

Watch On-Demand

Downloads:

210,920

Downloads of v 9.33.28:

42,258

Last Update:

21 Mar 2024

Package Maintainer(s):

Software Author(s):

  • HP

Tags:

hp device driver update

HP Support Assistant

  • 1
  • 2
  • 3

9.33.28 | Updated: 21 Mar 2024

Downloads:

210,920

Downloads of v 9.33.28:

42,258

Maintainer(s):

Software Author(s):

  • HP

HP Support Assistant 9.33.28

Legal Disclaimer: Neither this package nor Chocolatey Software, Inc. are affiliated with or endorsed by HP. The inclusion of HP trademark(s), if any, upon this webpage is solely to identify HP goods or services and not for commercial purposes.

  • 1
  • 2
  • 3

This Package Contains an Exempted Check

Not All Tests Have Passed


Validation Testing Passed


Verification Testing Passed

Details

Scan Testing Exemption for this package version only:

Package Scanner thinks there should be more files to scan than there actually are, this is an issue with Scanner and not this package.

Details
Learn More

Deployment Method: Individual Install, Upgrade, & Uninstall

To install HP Support Assistant, run the following command from the command line or from PowerShell:

>

To upgrade HP Support Assistant, run the following command from the command line or from PowerShell:

>

To uninstall HP Support Assistant, run the following command from the command line or from PowerShell:

>

Deployment Method:

NOTE

This applies to both open source and commercial editions of Chocolatey.

1. Enter Your Internal Repository Url

(this should look similar to https://community.chocolatey.org/api/v2/)


2. Setup Your Environment

1. Ensure you are set for organizational deployment

Please see the organizational deployment guide

2. Get the package into your environment

  • Open Source or Commercial:
    • Proxy Repository - Create a proxy nuget repository on Nexus, Artifactory Pro, or a proxy Chocolatey repository on ProGet. Point your upstream to https://community.chocolatey.org/api/v2/. Packages cache on first access automatically. Make sure your choco clients are using your proxy repository as a source and NOT the default community repository. See source command for more information.
    • You can also just download the package and push it to a repository Download

3. Copy Your Script

choco upgrade hpsupportassistant -y --source="'INTERNAL REPO URL'" [other options]

See options you can pass to upgrade.

See best practices for scripting.

Add this to a PowerShell script or use a Batch script with tools and in places where you are calling directly to Chocolatey. If you are integrating, keep in mind enhanced exit codes.

If you do use a PowerShell script, use the following to ensure bad exit codes are shown as failures:


choco upgrade hpsupportassistant -y --source="'INTERNAL REPO URL'" 
$exitCode = $LASTEXITCODE

Write-Verbose "Exit code was $exitCode"
$validExitCodes = @(0, 1605, 1614, 1641, 3010)
if ($validExitCodes -contains $exitCode) {
  Exit 0
}

Exit $exitCode

- name: Install hpsupportassistant
  win_chocolatey:
    name: hpsupportassistant
    version: '9.33.28'
    source: INTERNAL REPO URL
    state: present

See docs at https://docs.ansible.com/ansible/latest/modules/win_chocolatey_module.html.


chocolatey_package 'hpsupportassistant' do
  action    :install
  source   'INTERNAL REPO URL'
  version  '9.33.28'
end

See docs at https://docs.chef.io/resource_chocolatey_package.html.


cChocoPackageInstaller hpsupportassistant
{
    Name     = "hpsupportassistant"
    Version  = "9.33.28"
    Source   = "INTERNAL REPO URL"
}

Requires cChoco DSC Resource. See docs at https://github.com/chocolatey/cChoco.


package { 'hpsupportassistant':
  ensure   => '9.33.28',
  provider => 'chocolatey',
  source   => 'INTERNAL REPO URL',
}

Requires Puppet Chocolatey Provider module. See docs at https://forge.puppet.com/puppetlabs/chocolatey.


4. If applicable - Chocolatey configuration/installation

See infrastructure management matrix for Chocolatey configuration elements and examples.

Package Approved

This package was approved by moderator Windos on 03 Dec 2024.

Description

Easy access to support resources and tools for HP printers and PCs.
This package will install the Windows App that will be updated through the Microsoft Store, requires Windows 10 RS4 or higher.
If you received an incompatible operating system message during HP Support Assistant installation, please download and install the Legacy version.


tools\chocolateyuninstall.ps1
$ErrorActionPreference = 'Stop';
$toolsDir = "$(Split-Path -parent $MyInvocation.MyCommand.Definition)"

. $toolsDir\helpers.ps1
Invoke-Uninstall
tools\helpers.ps1
function Invoke-Uninstall {
$folderlong = 'C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\UninstallHPSA.exe'
if (Test-path $folderlong) { Uninstall-ChocolateyPackage -PackageName $env:ChocolateyPackageName -FileType 'exe' -SilentArgs '/s /v /qn' -File "$folderlong" }

$foldershort = 'C:\Program Files (x86)\HP\HP Support Framework\UninstallHPSA.exe'
if (Test-path $foldershort) { Uninstall-ChocolateyPackage -PackageName $env:ChocolateyPackageName -FileType 'exe' -SilentArgs '/s /v /qn' -File "$foldershort" }

Sleep 5
$UninstallHPSA = Get-Process UninstallHPSA.exe -ErrorAction SilentlyContinue
if ($UninstallHPSA) { $UninstallHPSA | Stop-Process -Force }

$packageName = 'HP Support Solutions Framework*'
$validExitCodes = @(0, 3010, 1603, 1605, 1614, 1641)
Get-ItemProperty -Path @('HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*',
                         'HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\*') `
                 -ErrorAction:SilentlyContinue `
| Where-Object {$_.DisplayName -like $packageName} `
| ForEach-Object {
	$silentArgs = "$($_.PSChildName) /qn /norestart"
	if($($_.PSChildName) -like '{*') { Uninstall-ChocolateyPackage -PackageName "$($_.DisplayName)" -FileType "msi" -SilentArgs "$($silentArgs)" -File '' -ValidExitCodes $validExitCodes }
	Remove-Item $_.PsPath -Recurse -ErrorAction Ignore
	}
}
tools\chocolateyinstall.ps1
$ErrorActionPreference = 'Stop';
$toolsDir = "$(Split-Path -parent $MyInvocation.MyCommand.Definition)"

. $toolsDir\helpers.ps1
Invoke-Uninstall

$url = 'https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe'
$checksum = '9207853DCBE6EFBCD2BE7BF1E150438367EFEC3673A828B1A8A7B6E4D3AA935B'

$packageArgs = @{
  packageName   = $env:ChocolateyPackageName
  file          = $url
  checksum      = $checksum
  checksumType  = 'sha256'
  unziplocation = $env:TEMP
}
Install-ChocolateyZipPackage @packageArgs

#apparently needs to open in a new window otherwise it closes down the choco process (start-process -wait)
#apparently needs to run from the same directory to work ($env:temp)
cd $env:TEMP; Start-Process -Wait -FilePath ".\Setup.exe" -ArgumentList "-s"

Log in or click on link to see number of positives.

In cases where actual malware is found, the packages are subject to removal. Software sometimes has false positives. Moderators do not necessarily validate the safety of the underlying software, only that a package retrieves software from the official distribution point and/or validate embedded software against official distribution point (where distribution rights allow redistribution).

Chocolatey Pro provides runtime protection from possible malware.

Add to Builder Version Downloads Last Updated Status
HP Support Assistant 9.28.34 36827 Thursday, August 17, 2023 Approved
HP Support Assistant 9.25.18.0 24953 Friday, May 5, 2023 Approved
HP Support Assistant 9.23.20.0 10521 Saturday, February 11, 2023 Approved
HP Support Assistant 9.19.52.0 19712 Saturday, September 24, 2022 Approved
HP Support Assistant 9.16.80.0 13812 Tuesday, June 7, 2022 Approved
HP Support Assistant 9.14.42.0 10753 Monday, March 14, 2022 Approved
HP Support Assistant 9.13.85.0 10411 Monday, February 14, 2022 Approved
HP Support Assistant 9.12.43.0 7420 Monday, December 27, 2021 Approved
HP Support Assistant 9.10.85.0 4630 Friday, November 26, 2021 Approved
HP Support Assistant 9.9.58.0 9221 Thursday, October 14, 2021 Approved
HP Support Assistant 9.7.536.0 10015 Sunday, July 25, 2021 Approved
HP Support Assistant 9.7.433.0 5152 Thursday, June 24, 2021 Approved
HP Support Assistant 9.7.238.0 4934 Monday, March 15, 2021 Approved
HP Support Assistant 9.6.870.0 301 Tuesday, February 23, 2021 Approved

This package has no dependencies.

Discussion for the HP Support Assistant Package

Ground Rules:

  • This discussion is only about HP Support Assistant and the HP Support Assistant package. If you have feedback for Chocolatey, please contact the Google Group.
  • This discussion will carry over multiple versions. If you have a comment about a particular version, please note that in your comments.
  • The maintainers of this Chocolatey Package will be notified about new comments that are posted to this Disqus thread, however, it is NOT a guarantee that you will get a response. If you do not hear back from the maintainers after posting a message below, please follow up by using the link on the left side of this page or follow this link to contact maintainers. If you still hear nothing back, please follow the package triage process.
  • Tell us what you love about the package or HP Support Assistant, or tell us what needs improvement.
  • Share your experiences with the package, or extra configuration or gotchas that you've found.
  • If you use a url, the comment will be flagged for moderation until you've been whitelisted. Disqus moderated comments are approved on a weekly schedule if not sooner. It could take between 1-5 days for your comment to show up.
comments powered by Disqus