Downloads of v 9.7.433.0:


Last Update:

24 Jun 2021

Package Maintainer(s):

Software Author(s):

  • HP


hp device driver update

HP Support Assistant

  • 1
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  • 3

9.7.433.0 | Updated: 24 Jun 2021



Downloads of v 9.7.433.0:



Software Author(s):

  • HP

  • 1
  • 2
  • 3
HP Support Assistant 9.7.433.0

  • 1
  • 2
  • 3

All Checks are Passing

3 Passing Tests

Validation Testing Passed

Verification Testing Passed


Scan Testing Successful:

No detections found in any package files


To install HP Support Assistant, run the following command from the command line or from PowerShell:


To upgrade HP Support Assistant, run the following command from the command line or from PowerShell:


To uninstall HP Support Assistant, run the following command from the command line or from PowerShell:


NOTE: This applies to both open source and commercial editions of Chocolatey.

1. Ensure you are set for organizational deployment

Please see the organizational deployment guide

  • Open Source or Commercial:
    • Proxy Repository - Create a proxy nuget repository on Nexus, Artifactory Pro, or a proxy Chocolatey repository on ProGet. Point your upstream to Packages cache on first access automatically. Make sure your choco clients are using your proxy repository as a source and NOT the default community repository. See source command for more information.
    • You can also just download the package and push it to a repository Download

3. Enter your internal repository url

(this should look similar to

4. Choose your deployment method:

choco upgrade hpsupportassistant -y --source="'STEP 3 URL'" [other options]

See options you can pass to upgrade.

See best practices for scripting.

Add this to a PowerShell script or use a Batch script with tools and in places where you are calling directly to Chocolatey. If you are integrating, keep in mind enhanced exit codes.

If you do use a PowerShell script, use the following to ensure bad exit codes are shown as failures:

choco upgrade hpsupportassistant -y --source="'STEP 3 URL'"

Write-Verbose "Exit code was $exitCode"
$validExitCodes = @(0, 1605, 1614, 1641, 3010)
if ($validExitCodes -contains $exitCode) {
  Exit 0

Exit $exitCode

- name: Ensure hpsupportassistant installed
    name: hpsupportassistant
    state: present
    version: 9.7.433.0
    source: STEP 3 URL

See docs at

chocolatey_package 'hpsupportassistant' do
  action    :install
  version  '9.7.433.0'
  source   'STEP 3 URL'

See docs at

    Name: hpsupportassistant,
    Version: 9.7.433.0,
    Source: STEP 3 URL

Requires Otter Chocolatey Extension. See docs at

cChocoPackageInstaller hpsupportassistant
   Name     = 'hpsupportassistant'
   Ensure   = 'Present'
   Version  = '9.7.433.0'
   Source   = 'STEP 3 URL'

Requires cChoco DSC Resource. See docs at

package { 'hpsupportassistant':
  provider => 'chocolatey',
  ensure   => '9.7.433.0',
  source   => 'STEP 3 URL',

Requires Puppet Chocolatey Provider module. See docs at

salt '*' chocolatey.install hpsupportassistant version="9.7.433.0" source="STEP 3 URL"

See docs at

5. If applicable - Chocolatey configuration/installation

See infrastructure management matrix for Chocolatey configuration elements and examples.

There are versions of this package awaiting moderation . See the Version History section below.

This package was approved by moderator mwallner on 14 Jul 2021.


Built-in support for your PCs and printers. Maintain your HP devices with automated support, updates, and fixes.
During setup, selected new HP PC models running Windows 10 will receive version 9. All other PC models will receive version 8.1.

$ErrorActionPreference = 'Stop';

$folderlong = 'C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\UninstallHPSA.exe'
$foldershort = 'C:\Program Files (x86)\HP\HP Support Framework\UninstallHPSA.exe'
if (Test-path $folderlong) { $file = $folderlong }
if (Test-path $foldershort) { $file = $foldershort }

#support assistant upgrade & uninstallation is not silent
$packageArgs = @{
  packageName   = $env:ChocolateyPackageName
  fileType      = 'exe'
  silentArgs    = '/s /v /qn'
  file			= $file
Uninstall-ChocolateyPackage @packageArgs
$ErrorActionPreference = 'Stop';
$url            = ''
$checksum_url   = 'CF6744D0F547C4BE65ECE3FAFF6E5E7F2E890F9A67E3CBE906F01AC83E34C5E3'

$packageArgsURL = @{
  packageName   = $env:ChocolateyPackageName
  file          = $url
  checksum      = $checksum_url
  checksumType  = 'sha256'
  unziplocation = $env:TEMP
Install-ChocolateyZipPackage @packageArgsURL

#apparently needs to open in a new window otherwise it closes down the choco process (start-process -wait)
#apparently needs to run from the same directory to work (cd $env:temp)
cd $env:TEMP; Start-Process -Wait -FilePath ".\Setup.exe" -ArgumentList "-s"
$ErrorActionPreference = 'Stop';

#support solutions framework is not removed automatically
$packageName = 'HP Support Solutions Framework*'
$validExitCodes = @(0, 3010, 1605, 1614, 1641)
Get-ItemProperty -Path @('HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*',
                         'HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\*') `
                 -ErrorAction:SilentlyContinue `
| Where-Object   {$_.DisplayName -like $packageName} `
| ForEach-Object {
	$silentArgs = '/qn /norestart'
	$file = "$($_.UninstallString)"
	$silentArgs = "$($_.PSChildName) $silentArgs"
	$file = ''
	Uninstall-ChocolateyPackage -PackageName "$packageName" -FileType "msi" -SilentArgs "$($silentArgs)" -File "$file" -ValidExitCodes $validExitCodes

Log in or click on link to see number of positives.

In cases where actual malware is found, the packages are subject to removal. Software sometimes has false positives. Moderators do not necessarily validate the safety of the underlying software, only that a package retrieves software from the official distribution point and/or validate embedded software against official distribution point (where distribution rights allow redistribution).

Chocolatey Pro provides runtime protection from possible malware.

Version Downloads Last Updated Status
HP Support Assistant 9.7.536.0 11 Sunday, July 25, 2021 Ready
HP Support Assistant 4799 Monday, March 15, 2021 Approved
HP Support Assistant 9.6.870.0 71 Tuesday, February 23, 2021 Approved

This package has no dependencies.

Discussion for the HP Support Assistant Package

Ground Rules:

  • This discussion is only about HP Support Assistant and the HP Support Assistant package. If you have feedback for Chocolatey, please contact the Google Group.
  • This discussion will carry over multiple versions. If you have a comment about a particular version, please note that in your comments.
  • The maintainers of this Chocolatey Package will be notified about new comments that are posted to this Disqus thread, however, it is NOT a guarantee that you will get a response. If you do not hear back from the maintainers after posting a message below, please follow up by using the link on the left side of this page or follow this link to contact maintainers. If you still hear nothing back, please follow the package triage process.
  • Tell us what you love about the package or HP Support Assistant, or tell us what needs improvement.
  • Share your experiences with the package, or extra configuration or gotchas that you've found.
  • If you use a url, the comment will be flagged for moderation until you've been whitelisted. Disqus moderated comments are approved on a weekly schedule if not sooner. It could take between 1-5 days for your comment to show up.
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