Downloads of v


Last Update:

07 Jun 2022

Package Maintainer(s):

Software Author(s):

  • HP


hp device driver update

HP Support Assistant

  • 1
  • 2
  • 3 | Updated: 07 Jun 2022



Downloads of v



Software Author(s):

  • HP

  • 1
  • 2
  • 3
HP Support Assistant

  • 1
  • 2
  • 3

All Checks are Passing

3 Passing Tests

Validation Testing Passed

Verification Testing Passed


Scan Testing Successful:

No detections found in any package files

Learn More

Deployment Method: Individual Install, Upgrade, & Uninstall

To install HP Support Assistant, run the following command from the command line or from PowerShell:


To upgrade HP Support Assistant, run the following command from the command line or from PowerShell:


To uninstall HP Support Assistant, run the following command from the command line or from PowerShell:


Deployment Method:

📝 NOTE: This applies to both open source and commercial editions of Chocolatey.

1. Enter Your Internal Repository Url

(this should look similar to

2. Setup Your Environment

1. Ensure you are set for organizational deployment

Please see the organizational deployment guide

2. Get the package into your environment

  • Open Source or Commercial:
    • Proxy Repository - Create a proxy nuget repository on Nexus, Artifactory Pro, or a proxy Chocolatey repository on ProGet. Point your upstream to Packages cache on first access automatically. Make sure your choco clients are using your proxy repository as a source and NOT the default community repository. See source command for more information.
    • You can also just download the package and push it to a repository Download

3. Copy Your Script

choco upgrade hpsupportassistant -y --source="'INTERNAL REPO URL'" [other options]

See options you can pass to upgrade.

See best practices for scripting.

Add this to a PowerShell script or use a Batch script with tools and in places where you are calling directly to Chocolatey. If you are integrating, keep in mind enhanced exit codes.

If you do use a PowerShell script, use the following to ensure bad exit codes are shown as failures:

choco upgrade hpsupportassistant -y --source="'INTERNAL REPO URL'" 

Write-Verbose "Exit code was $exitCode"
$validExitCodes = @(0, 1605, 1614, 1641, 3010)
if ($validExitCodes -contains $exitCode) {
  Exit 0

Exit $exitCode

- name: Install hpsupportassistant
    name: hpsupportassistant
    version: ''
    state: present

See docs at

chocolatey_package 'hpsupportassistant' do
  action    :install
  source   'INTERNAL REPO URL'
  version  ''

See docs at

cChocoPackageInstaller hpsupportassistant
    Name     = "hpsupportassistant"
    Version  = ""
    Source   = "INTERNAL REPO URL"

Requires cChoco DSC Resource. See docs at

package { 'hpsupportassistant':
  ensure   => '',
  provider => 'chocolatey',
  source   => 'INTERNAL REPO URL',

Requires Puppet Chocolatey Provider module. See docs at

4. If applicable - Chocolatey configuration/installation

See infrastructure management matrix for Chocolatey configuration elements and examples.

This package was approved by moderator TheCakeIsNaOH on 09 Jun 2022.


Easy access to support resources and tools for HP printers and PCs.
This package will install the Windows App that will be updated through the Microsoft Store, requires Windows 10 RS4 or higher.
If you received an incompatible operating system message during HP Support Assistant installation, please download and install the Legacy version.

$ErrorActionPreference = 'Stop';
$toolsDir = "$(Split-Path -parent $MyInvocation.MyCommand.Definition)"

. $toolsDir\helpers.ps1

$url = ''
$checksum_url = '5983FA58C7EBE4ADCFEB0537458168DCE6B2C5E65835F45D4C052CCC7D8CAD63'

$packageArgsURL = @{
  packageName   = $env:ChocolateyPackageName
  file          = $url
  checksum      = $checksum_url
  checksumType  = 'sha256'
  unziplocation = $env:TEMP
Install-ChocolateyZipPackage @packageArgsURL

#apparently needs to open in a new window otherwise it closes down the choco process (start-process -wait)
#apparently needs to run from the same directory to work ($env:temp)
cd $env:TEMP; Start-Process -Wait -FilePath ".\Setup.exe" -ArgumentList "-s"

$ErrorActionPreference = 'Stop';
$toolsDir = "$(Split-Path -parent $MyInvocation.MyCommand.Definition)"

. $toolsDir\helpers.ps1
function Invoke-UninstallHPSA {
$folderlong = 'C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\UninstallHPSA.exe'
if (Test-path $folderlong) { Uninstall-ChocolateyPackage -PackageName $env:ChocolateyPackageName -FileType 'exe' -SilentArgs '/s /v /qn' -File "$folderlong" }

$foldershort = 'C:\Program Files (x86)\HP\HP Support Framework\UninstallHPSA.exe'
if (Test-path $foldershort) { Uninstall-ChocolateyPackage -PackageName $env:ChocolateyPackageName -FileType 'exe' -SilentArgs '/s /v /qn' -File "$foldershort" }

Sleep 5
$UninstallHPSA = Get-Process UninstallHPSA.exe -ErrorAction SilentlyContinue
if ($UninstallHPSA) { $UninstallHPSA | Stop-Process -Force }

$packageName = 'HP Support Solutions Framework*'
$validExitCodes = @(0, 3010, 1603, 1605, 1614, 1641)
Get-ItemProperty -Path @('HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*',
                         'HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\*') `
                 -ErrorAction:SilentlyContinue `
| Where-Object {$_.DisplayName -like $packageName} `
| ForEach-Object {
	$silentArgs = "$($_.PSChildName) /qn /norestart"
	if($($_.PSChildName) -like '{*') { Uninstall-ChocolateyPackage -PackageName "$($_.DisplayName)" -FileType "msi" -SilentArgs "$($silentArgs)" -File '' -ValidExitCodes $validExitCodes }
	Remove-Item $_.PsPath -Recurse -ErrorAction Ignore

Log in or click on link to see number of positives.

In cases where actual malware is found, the packages are subject to removal. Software sometimes has false positives. Moderators do not necessarily validate the safety of the underlying software, only that a package retrieves software from the official distribution point and/or validate embedded software against official distribution point (where distribution rights allow redistribution).

Chocolatey Pro provides runtime protection from possible malware.

Add to Builder Version Downloads Last Updated Status
HP Support Assistant 10574 Monday, March 14, 2022 Approved
HP Support Assistant 10335 Monday, February 14, 2022 Approved
HP Support Assistant 7369 Monday, December 27, 2021 Approved
HP Support Assistant 4566 Friday, November 26, 2021 Approved
HP Support Assistant 9147 Thursday, October 14, 2021 Approved
HP Support Assistant 9.7.536.0 9931 Sunday, July 25, 2021 Approved
HP Support Assistant 9.7.433.0 5106 Thursday, June 24, 2021 Approved
HP Support Assistant 4862 Monday, March 15, 2021 Approved
HP Support Assistant 9.6.870.0 194 Tuesday, February 23, 2021 Approved

This package has no dependencies.

Discussion for the HP Support Assistant Package

Ground Rules:

  • This discussion is only about HP Support Assistant and the HP Support Assistant package. If you have feedback for Chocolatey, please contact the Google Group.
  • This discussion will carry over multiple versions. If you have a comment about a particular version, please note that in your comments.
  • The maintainers of this Chocolatey Package will be notified about new comments that are posted to this Disqus thread, however, it is NOT a guarantee that you will get a response. If you do not hear back from the maintainers after posting a message below, please follow up by using the link on the left side of this page or follow this link to contact maintainers. If you still hear nothing back, please follow the package triage process.
  • Tell us what you love about the package or HP Support Assistant, or tell us what needs improvement.
  • Share your experiences with the package, or extra configuration or gotchas that you've found.
  • If you use a url, the comment will be flagged for moderation until you've been whitelisted. Disqus moderated comments are approved on a weekly schedule if not sooner. It could take between 1-5 days for your comment to show up.
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